The Paramount Theater of Charlottesville

Tickets for all students and teachers/adult chaperones are $8.50.

Please contact Education and Outreach Assistant, Catherine Ratliff, at 434-218-4556 or catherineratliff@theparamount.net.

You will be notified when you receive your registration status if your group is placed on the Waiting List for a performance. You may request to be removed from the waitlist or added to a different performance at any point. The Paramount will contact you when/if enough space opens to accommodate your group.

If a performance is listed as “sold out” on the website, you may submit a Wait List registration online and will be sent a Wait List confirmation via email.

If seats should become available, groups on the Wait List will be notified. Requests will be filled in the order in which they were received and as space allows.

A maximum of 1 adult for 10 students and a minimum of 1 adult for 20 students is required. If your group requires additional supervision beyond 1 adult per 10 students, please explain in the Special Needs section of your registration.
Home school families may have 1 adult per household in attendance.

If your bus driver is also serving as a supervising chaperone, he/she may be included in your ticket request. If there are extenuating circumstances, please contact the Box Office. Otherwise, we are unable to accommodate bus drivers.

As space is limited and the Arts Education Program is designed to serve students and teachers, we are unable to open ticket sales to parents.

Arts Education performances are for ages 4 and up. Unless otherwise specified, we request that you do not bring children under the age of 4 years old to any show, including infants.

Grade level recommendations for each performance are made by the performance companies in conjunction with The Paramount Theater’s staff and Education Committee. If you have any questions about grade level recommendations or wish to bring students outside the recommended grade levels, please contact Cathy von Storch, Education & Outreach Manager at 434.293.1000 or cathyvonstorch@theparamount.net.

The Paramount offers accessible seating arrangements, an elevator serving all levels of the complex, accessible public restrooms facilities, and sign language interpretation (when requested at least one month in advance).

If a teacher, student, or chaperone requires special services or seating, wheelchair or other, or if you will be accompanied by a service professional who needs consideration for the show, please indicate in the Special Needs section of your registration and we will accommodate accordingly.

If you need to request ASL services, please note that requests must be received at least 4-5 weeks in advance. Please contact Education and Outreach Assistant, Catherine Ratliff, at 434-218-4556 or catherineratliff@theparamount.net for more information.

Thanks to generous funding from grants, sponsors, and individual donors, The Paramount is able to offer some financial assistance to students who qualify based on need. (Please request funding only if there are no school, PTO, or other community funds to support these students.) We strongly suggest you submit a Financial Assistance form at the time of your registration. A link to the form can be found on the right-hand side of each event page.

Payment may be made any time before the specified due date, which is generally three weeks out from the performance date. The payment due dates are listed HERE.

Not all group orders are eligible for our reserve now and pay later option. If you have questions about eligibility, please contact Catherine Ratliff, Education & Outreach Assistant/Box Office at 434-218-4556 or catherineratliff@theparamount.net.

The Paramount accepts checks payable to The Paramount Theater and credit cards. Specific payment details are included on all invoices.

If payment has not already been received by two weeks out from the payment due date, a reminder will be sent at that time to the email provided on your registration form.

Please send any change requests of the number of students or teachers as soon as possible to the Education and Outreach Assistant, Catherine Ratliff, at catherineratliff@theparamount.net.

Any reductions in number of students and/or teachers must be approved by the Box Office before the payment due date.

You may request additional seats up to 2 days before the performance by contacting the Box Office. We will do our best to fulfill your request.

Cancellations

Cancellations must be requested before the payment due date of the performance. If you need to cancel your reservation, please email the Education and Outreach Assistant, Catherine Ratliff, at catherineratliff@theparamount.net by the payment due date.

Schools unable to attend due to school closures will be sent a full refund.

If The Paramount has to cancel the show in the event of inclement weather, The Paramount staff will communicate with attending schools as soon as possible. The Paramount will make every attempt possible to find a mutually agreeable/available date with the artists for them to return and offer the performance on another date.  If a new date is scheduled but your school is unable to attend, a full refund will be sent. If The Paramount is unable to re-schedule, a full refund will be sent.

Please be sure to review these documents before attending the show!

Performance Guides can be downloaded from each event page as they become available.

• Directions to Theater and Bus Drop Off – Pick Up Information
• Important Show Day Information

Program questions: Please contact Cathy von Storch, Education and Outreach Manager at 434-293-1000 or cathyvonstorch@theparamount.net

Registration questions: Please contact Catherine Ratliff, Education & Outreach Assistant/Box Office at 434-218-4556 or catherineratliff@theparamount.net.