The Paramount Theater of Charlottesville

Email:

• Tickets will be delivered to the email address used to place the order two days before the event.
• Hint: You can find your tickets by searching your email inbox for “Your Tickets.”

Paramount  App: 

• Download The Paramount app from the iTunes Store or Google Play Store for Mobile App tickets.
• Your tickets are always available via your Upcoming Events page on the Paramount Theater website.
• Mobile App tickets will not be emailed to you but are accessible through your Paramount account 2 days before the event.

Mail:

• Tickets will be mailed within one week of placing your order.
• If you have not received your tickets one week before the show date, please call the Box Office at 434.979.1333.

Will Call:

• For tickets held at the box office, our will-call window opens 1 hour before the show.

All ticket orders placed less than a week before the performance date must be emailed, accessed digitally, or held at the Box Office for pickup. Box Office pickup is available during regular business hours or at Will Call one hour before the performance.

The Paramount Theater does not sell to ticket brokers or resellers. Our website is the only official online source for tickets to events at The Paramount Theater. Please exercise caution when searching for tickets online. Often, the first search engine results shown are for third-party resellers like Tickets-Center, eTickets, Ticketsales, VividSeats, Stubhub, SeatGeek, etc. Our box office cannot verify tickets purchased through third parties for you, and our box office staff cannot resolve issues such as lost or invalid tickets.

Ticket resale or attempted resale at a price higher than face value is a violation of our terms and conditions. As such, we reserve the right to cancel purchases found to be sold under these circumstances. All hard tickets and e-tickets have the original face value printed on them. Tickets deemed suspicious will not scan at the door. Do not make copies or attempt to sell copies. Transferring tickets to a second party requires original purchaser ID.

All internet and telephone purchases are subject to a per-ticket convenience fee. Convenience fees are waived for tickets purchased in person at the Paramount Box Office.

Please note: Our per-ticket convenience fees are displayed with the price when selecting tickets.

These convenience fees help cover the cost of ticketing operations and are non-refundable.

The Paramount Theater offers third-party booking protection that enables you to receive a full refund if you are unable to attend an event due to a number of reasons. This protection is offered at cost of 7% of your ticket price.

• Adverse Weather including snow, frost, fog or storm where the government has issued travel warnings.
• Injury, illness (incl pre-existing medical conditions) or death happening to you, or an immediate family member.
• Burglary or fire at your residence in the 48 hours immediately before the event.
• Breakdown, accident, fire or theft of a private vehicle en route to the event.
• Relocation for work, of which you were unaware at the time of booking.

Click here to read booking protection Terms and Conditions.

Please note that this benefit can only be added at the time of booking and not at a later date.

If you have purchased booking protection, click here to file a claim.

The Paramount Theater does not issue refunds.

To make Paramount events more accessible, all students are eligible to purchase remaining tickets to Paramount Presents shows at a 50% discount 60 minutes prior to each performance. Student Rush is only available for events that are not offering a student or youth ticket price. Student Rush Tickets may be purchased only in person at the Paramount Box Office, and all students must show a valid student ID or proof of enrollment to obtain the discount.

Youth/Child tickets are for patrons age 12 and younger. All children, regardless of age, are required to have a ticket (no “babes in arms”). Any child attending an evening performance should be able to sit quietly through the show. As a courtesy to other audience members, please use discretion in bringing a young child to a performance not designated for children. In some cases, performances without a Youth/Child price level may be inappropriate for young children. Please contact the Box Office at 434.979.1333 for additional information.

For some events, Senior tickets are available to patrons 65 and older. Please contact the Box Office at 434.979.1333 for additional information.

Looking for the perfect gift? Treat your friends and family to a Paramount Gift Certificate. Certificates can be purchased at any denomination and can be redeemed for all events and merchandise held at the Theater.

Popcorn and candy, along with soft drinks, beer, wine, and spirits are available in the Ballroom, just to the right of the lobby after entering the Theater. For events where we expect larger audiences, concessions are also available upstairs next to the Balcony. Every event includes a unique specialty drink for purchase, too.

Click here to view the seating chart.

The price of tickets to all Paramount Theater events includes a small donation to The Paramount’s Building Preservation Fund, which supports the long-term maintenance, restoration, and improvements of Charlottesville’s Paramount Theater.

The Paramount offers accessible seating arrangements, an elevator serving all levels of the complex, accessible public restroom facilities, infrared audio enhancement systems, and sign language interpretation (when requested at least one month in advance). Please contact the Box Office for more information.

The Paramount Theater of Charlottesville does not allow weapons of any kind, including weapons carried with a permit.

If you think you’ve left something behind, we’re happy to help you find it – give us a call at 434-979-1333 or email us at boxoffice@theparamount.net. The most common articles that don’t go home with a guest are credit cards, phones, glasses, and umbrellas. These items often get turned in to us or we find them between seats when we clean up after an event. We have quite a collection of drugstore readers, too.

Rates for parking garages are set by the garage and are subject to change. Click here for information about garages close to the Theater. Limited street parking is also available in Charlottesville’s Downtown Mall area.